Major supplier of speciality and industrial chemicals across India.
+91 9833898171 speed@prathamchem.com Download Catalogue
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Privacy Policy

Last Updated: October 2026

Pratham Chemical Company respects the privacy of visitors, customers, suppliers, business partners and other users of our website. This Privacy Policy explains how we may collect, use, store and protect information when you visit our website, submit an enquiry, request product information or technical documentation, or otherwise communicate with us.

By using this website or voluntarily submitting information through it, you acknowledge the practices described in this Privacy Policy.

  1. About Pratham Chemical Company

Pratham Chemical Company is engaged in the sourcing, import, export, trading, distribution and supply of specialty and industrial chemicals for customers across various industries.

Our website is primarily intended for business-to-business (B2B) visitors seeking information about chemical products, applications, availability, technical documentation and commercial supply.

For privacy-related questions, you may contact us using the details provided at the end of this policy.

  1. Information We May Collect

Depending on how you interact with our website, we may collect information that you voluntarily provide as well as certain technical information generated when you use the website.

Information You Provide

When you submit an enquiry, Request for Quote (RFQ), request a TDS/SDS, contact us, or communicate with Pratham Chemical Company, we may collect information such as:

  • Name
  • Company or organisation name
  • Job title or designation
  • Business email address
  • Telephone or mobile number
  • City, state and country
  • Billing or delivery information where relevant
  • Product of interest
  • Required quantity
  • Packaging requirements
  • Intended application or industry
  • Enquiry or message details
  • Technical-documentation requests
  • Purchase or commercial requirements
  • Information contained in correspondence with us

Please provide only information necessary for your business enquiry.

  1. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website, hosting infrastructure, security systems or analytics technologies.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Approximate geographic information derived from IP address
  • Pages visited
  • Referring website or source
  • Date and time of visit
  • Time spent on pages
  • Website interactions
  • Technical error and diagnostic information

This information may be used to operate, secure and improve the website and understand how visitors use it.

  1. How We Use Your Information

Pratham Chemical Company may use information collected through the website for legitimate business purposes, including to:

  • Respond to product enquiries
  • Prepare and provide quotations
  • Process RFQs
  • Confirm product availability
  • Respond to packaging and pricing enquiries
  • Provide requested TDS, SDS, COA or other technical documentation
  • Communicate regarding orders and commercial requirements
  • Coordinate product sourcing and supply
  • Provide customer service
  • Communicate with prospective customers
  • Maintain business and enquiry records
  • Improve our website, products and services
  • Understand customer and market requirements
  • Detect and prevent spam, fraud or misuse
  • Maintain website security
  • Troubleshoot technical problems
  • Meet accounting, taxation and record-keeping obligations
  • Comply with applicable laws and lawful government requests
  • Establish, exercise or defend legal claims

We may also use contact information for business communications relating to products or services that may be relevant to your organisation, where permitted by applicable law.

  1. Product Enquiries & Request for Quote

When you submit an enquiry or Request for Quote through our website, the information you provide may be used to understand your requirement and communicate with you regarding:

Product Availability • Quantity • Packaging • Pricing • Technical Documentation • Delivery • Import Lead Time • Commercial Terms • Alternative Products

Submitting an enquiry does not automatically create a contractual relationship or obligation to purchase.

  1. TDS, SDS, COA & Technical Documentation Requests

If you request a Technical Data Sheet (TDS), Safety Data Sheet (SDS), Certificate of Analysis (COA) or other product-related documentation, we may use the information you provide to:

  • Identify the requested product
  • Determine the relevant document
  • Respond to your request
  • Contact you for clarification
  • Understand your commercial requirement
  • Follow up regarding the product enquiry

Where appropriate, certain product documentation may be provided subject to manufacturer or supplier requirements.

  1. Business Communications & Marketing

Where permitted by applicable law, Pratham Chemical Company may occasionally use business contact information to communicate about:

  • Products
  • New product availability
  • Specialty chemicals
  • Application information
  • Company updates
  • Technical information
  • Commercial offers
  • Industry-related information

We do not intend to send unnecessary or excessive communications.

Where an unsubscribe or opt-out facility is provided, you may use it to stop receiving promotional communications. You may also contact us directly and request that promotional communications cease.

Operational communications relating to an active enquiry, quotation, order, payment, delivery or existing business relationship may still be sent where necessary.

  1. Cookies & Similar Technologies

Our website may use cookies and similar technologies to support website functionality, security, analytics and user experience.

Cookies are small data files stored on or accessed through your device when you visit a website.

Depending on the website configuration, cookies may be used for purposes such as:

  • Essential website functionality
  • Security
  • Remembering preferences
  • Website performance
  • Traffic measurement
  • Analytics
  • Understanding how visitors navigate the website

Where legally required, non-essential cookies should be used subject to appropriate user choice or consent.

You can also control cookies through your browser settings. Blocking certain cookies may affect some website functionality.

  1. Analytics

We may use website analytics services to understand how visitors find and interact with our website.

Analytics information may help us understand:

Visitor Numbers • Popular Product Pages • Traffic Sources • Device Types • Website Performance • Navigation Patterns

Where third-party analytics tools are used, those providers may process certain technical information in accordance with their own privacy policies and applicable contractual arrangements.

We recommend configuring analytics tools to collect only information reasonably necessary for website measurement and improvement.

  1. Contact Forms & Website Forms

Information entered into website forms is transmitted for the purpose for which the form is provided.

For example, information submitted through a product enquiry form may be used to respond to that specific product enquiry.

Users should not submit passwords, banking credentials, government identification numbers, medical information or other unnecessary sensitive personal information through general website forms.

  1. WhatsApp, Telephone & Email Communications

The website may provide options to contact Pratham Chemical Company through telephone, email, WhatsApp or other communication services.

When you communicate through a third-party platform such as WhatsApp, your use of that service is also subject to the privacy terms and practices of the relevant service provider.

Information you provide through these communication channels may be retained as part of our business correspondence and customer-service records.

  1. Sharing of Information

Pratham Chemical Company does not sell personal information as a business practice.

We may share information where reasonably necessary with parties that assist us in operating our business or fulfilling a legitimate business requirement, such as:

  • Website hosting providers
  • IT and website service providers
  • Email service providers
  • Logistics and transportation providers
  • Professional advisers
  • Accounting or compliance service providers
  • Relevant suppliers or business partners where necessary to fulfil an enquiry or order
  • Government authorities where legally required

Service providers should receive only the information reasonably necessary for the relevant service and are expected to process it appropriately.

  1. Suppliers, Manufacturers & Business Partners

In some circumstances, information relating to a commercial enquiry may need to be communicated to an appropriate supplier, manufacturer or business partner to:

  • Confirm product availability
  • Obtain technical information
  • Verify specifications
  • Obtain quotations
  • Coordinate supply
  • Respond to specialised technical requirements

Only information reasonably necessary for the relevant business purpose should be shared.

  1. International Data Transfers

Because Pratham Chemical Company may work with international suppliers, manufacturers, technology providers or service providers, information may in some circumstances be processed outside India.

Where such processing occurs, reasonable steps should be taken to handle information consistently with applicable legal requirements and appropriate safeguards.

  1. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required for legitimate business, contractual, accounting, taxation, dispute-resolution or legal purposes.

Retention periods may differ depending on the type of information.

For example, information connected with completed commercial transactions may need to be retained longer than an unsuccessful general website enquiry because of accounting, taxation or legal obligations.

When information is no longer reasonably required, we may delete, anonymise or securely dispose of it in accordance with our applicable processes.

  1. Data Security

Pratham Chemical Company takes reasonable administrative, organisational and technical measures designed to protect information against:

Unauthorised Access • Unauthorised Disclosure • Loss • Misuse • Alteration • Destruction

These measures may include appropriate access controls, website security measures, secure hosting practices, software updates and other reasonable safeguards.

However, no website, internet transmission, electronic storage system or email communication can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security of information transmitted electronically.

  1. Your Privacy Rights

Depending on applicable law and the circumstances, you may have rights concerning personal information relating to you, which may include the ability to:

  • Request information about personal data being processed
  • Request correction of inaccurate or incomplete information
  • Request deletion or erasure where legally applicable
  • Withdraw consent where processing depends on consent
  • Request cessation of certain marketing communications
  • Raise a concern regarding the handling of your personal information
  • Exercise other rights available under applicable data-protection law

Certain requests may be subject to legal, contractual, accounting, taxation or legitimate record-retention requirements.

To make a privacy-related request, contact Pratham Chemical Company using the contact information below.

  1. Children’s Privacy

The Pratham Chemical Company website is a business-to-business chemical-industry website and is not designed or intended for children.

We do not knowingly seek to collect personal information from children through this website.

If we become aware that personal information relating to a child has been submitted inappropriately, appropriate steps may be taken in accordance with applicable law.

  1. Third-Party Websites

Our website may contain links to manufacturer websites, technical resources, social-media services or other third-party websites.

Pratham Chemical Company does not control the privacy or security practices of these third parties.

When you leave our website and access another website or service, you should review that organisation’s privacy policy before providing personal information.

  1. Third-Party Brands & Product Information

The website may display or refer to third-party manufacturers, brands, trademarks and product names for product-identification and commercial-information purposes.

Such references do not change how personal information is handled under this Privacy Policy.

For additional information concerning product representations, technical information and third-party trademarks, please also refer to the website’s Disclaimer.

  1. Compliance with Applicable Indian Law

Pratham Chemical Company intends to handle personal information in accordance with applicable Indian laws and regulations concerning privacy and data protection, including requirements applicable under the Digital Personal Data Protection Act, 2023 and rules brought into force thereunder, to the extent applicable to the company’s processing activities.

Because privacy and data-protection requirements may evolve, this Privacy Policy may be revised when necessary.

  1. Changes to This Privacy Policy

Pratham Chemical Company may update this Privacy Policy from time to time to reflect:

  • Changes to website functionality
  • Changes to business processes
  • New services
  • Changes to technology
  • Changes to applicable legal requirements
  • Changes to third-party service providers

The revised policy will be published on this page with an updated “Last Updated” date.

We encourage users to review this page periodically.

  1. Contact Us

For questions, requests or concerns relating to this Privacy Policy or the handling of personal information, please contact:

Pratham Chemical Company
207, Swastik Chambers, CST Road,
Chembur, Mumbai – 400071,
Maharashtra, India

Phone: +91 9833898171
Email: speed@prathamchem.com

When contacting us regarding privacy, please provide sufficient information for us to identify and respond to your request, but do not send unnecessary sensitive personal information.

 

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